The Webdesign Business - 5 Surefire
Ways To Fail
Several years ago, I launched a small
web design company in a rural area of
California. Market conditions couldn't
have been better, my skill level was
above average, and I had a large pool
of aquaintences to which I could market.
Within 12 months I went broke.
My business failed because I made some
very fundamental mistakes, and made
them consistently.
I now work in the web hosting industry.
I have had the opportunity to interact
with numerous self-employed web designers
and have found that the mistakes which
I made are extremely common, and usually
fatal.
If you are hoping to make a go of your
business over the long term, you may
want to memorize my top 5 mistakes,
and avoid them like the plague.
If, on the other hand, you are determined
to run your web design business into
the ground, the following list may be
used as an expeditious roadmap to failure.
1. Underprice your services
This is the most common mistake web
designers make. The temptation is to
break into the business by producing
a few cheap websites in order to build
a portfolio. Don't do it!
Remember that you will only be spending
about 40% of your time designing sites.
The other 60% will be spent hustling
up the next client. If you think your
time is worth $10.00 per hour, consider
asking for $30.00. This will give you
sufficient revenue to pay for all the
non-paying time you spend marketing
your business.
2. Fail to set and enforce boundaries
Everyone loves a nice guy, and the
temptation to be one is a trap which
many of us fall into. It's crucial to
remember, though, that you are in business
for one primary reason - to make money.
You will, doubtless, encounter clients
who will pay you for a small website,
then end up wasting all of your time
with questions about how to remove spyware
from their computer and requests to
add "one small thing" to an
already completed website.
You can avoid this, somewhat, by establishing
clear boundaries with the client from
the very start. A contract is useful
here. Make sure that your client knows
exactly what can be expected of you,
and what you expect of them.
If your client asks for extras, and
you're amenable to providing them, give
them a quote. Never toss it in for free.
The only thing you have to sell is your
time and expertise. Don't give away
either.
Remember, you're in business. Try asking
a service station owner for a little
free gasoline. They would be shocked
by your question. Likewise, you should
be shocked when someone asks you to
provide free service.
3. View your clients as temporary
Many of us get into this business because
we love creating something new. By the
time we finish a website, we're tired
of that site (and sometimes that client)
and we're ready to start a new project,
and put the old project well behind
us.
This attitude can cut deeply into your
potential gross.
Over time, your client will need numerous
updates to his or her website. updates
are sometimes bothersome, but can add
a significant revenue stream to your
business. More important, a satisfied
client becomes one of the major links
in your marketing network.
4. Ignore recurring revenue opportunities
During the best of times, web designers
live from project to project. While
finishing one project, you will be lining
up the next.
Every business, however, has slow stretches.
Unfortunately, your own creditors will
still expect payment, even when your
own revenue slows down.
A wise web designer looks for ways
to provide his business with some sources
of recurring revenue. Even $400 a month
which you can count on can get you through
a dry spell.
There are numerous ways to set up some
recurring revenue. Take a look at maintenence
contracts with your clients, reselling
webhosting, etc.
5. Build pretty websites which do nothing
Your best source of advertising is
word of mouth. Nothing generates great
word of mouth like a satisfied customer.
You can build the flashiest, prettiest,
most cutting edge websites on the net,
but it's all for naught if your site
doesn't perform.
Every website has a purpose. That purpose
might be to sell goods, leverage an
advertising budget, disseminate information,
assist in personnel management, or one
of a million other possibilites.
Your first job, as a web designer,
is to ascertain what the web site is
supposed to do. Once you find that "thing"
- the thing it should do - make sure
that the site you deliver does that
particular thing like nobody's business!
By doing so, you will ensure a client
who will sing your praises at the Rotary
Club, Chamber of Commerce meetings,
and to his or her friends and family.
A client like this is golden, and will
bring a steady stream of customers to
your door.
About the author:
John Pierce is a technology writer and
the Customer Service Manager for Gold
Zero Web Hosting - http://goldzero.com-and
the Webmaster for Cheap Webhosting Info
Guide - http://cheapwebhostinginfo.com.
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